How to Find Apple Receipts and Request a Refund (Without Losing Your Mind)
Let’s be honest—Apple charges sneak up on all of us. A forgotten subscription, an accidental in-app purchase, or a kid tapping Buy a little too confidently. The good news? Apple actually makes it pretty easy to find receipts and request refunds… if you know where to look.
Let’s get you sorted quickly.
Direct Link (Bookmark This)
This is the only page you really need:
👉 https://reportaproblem.apple.com/
It works for App Store, subscriptions, in-app purchases, movies, music, and more.
What Can You Do on This Page?
On Apple’s “Report a Problem” page, you can:
- View all your Apple charges
- Download or view receipts
- Report an issue with a purchase
- Request a refund (when eligible)
No phone calls. No Apple Store visit. No drama.
How to Find Your Apple Receipts or Request a Refund
1. Go to Apple’s Report a Problem Page
Open this link:
👉 https://reportaproblem.apple.com/
This is Apple’s official portal for purchases tied to your Apple ID.
2. Log In With Your Apple ID
Sign in using the same Apple ID you used to make the purchase.
If you use multiple Apple IDs (very relatable), make sure you’re logged into the right one.
3. Find the Charge or Purchase
Once logged in, you’ll see a list of recent purchases, including:
- Apps & games
- Subscriptions
- In-app purchases
- Movies, TV shows, music
Scroll to find older charges or filter by date if needed.
Click the item you’re looking for.
4. View the Receipt
When you click a purchase, Apple will show you:
- The date
- The amount charged
- The app or service
- The receipt details
Perfect for:
- Expenses
- Accounting
- Reimbursements
- Or just figuring out what you paid for
5. Request a Refund (If Needed)
If something looks wrong—or you didn’t mean to buy it:
- Click Request a refund or Report a problem
- Choose a reason (accidental purchase, didn’t mean to subscribe, etc.)
- Submit the request
Apple usually responds within 24–48 hours by email.
Refunds aren’t guaranteed, but Apple is generally fair—especially for recent or accidental purchases.
6. Check the Refund Status
You can revisit the same page anytime to see if your refund is:
- Pending
- Approved
- Declined
If approved, the refund usually lands back on your original payment method within a few days.
Helpful Tips Before You Go
- Subscriptions are easier to refund soon after renewal
- One-time app purchases are often refundable if unused
- Be honest when selecting a reason—it actually helps
- Family Sharing purchases appear under the organizer’s Apple ID
Wrapping Up
Apple doesn’t exactly advertise this page, but once you know it exists, it’s a lifesaver.
Whether you’re:
- Tracking down a mystery charge
- Downloading a receipt
- Or getting your money back
👉 https://reportaproblem.apple.com/ is where it all happens.
Simple, official, and way less painful than expected.